Needs Assessment
which can be included on a roadmap to show when objectives that are important for delivering a strategic objective are to be met?
Milestones can be included on a roadmap to show when objectives that are important for delivering a strategic objective are to be met. The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p137
For a product, there are 4 features that are scored according to the table below. Which feature is low priority of product design?
We have to calculate the score of each project. This is achieved by multiplying the weight by the factor. We have: A=8 B=7 C=4 D=9
For a deeper look at a problem in business, BA utilizes PESTEL analysis. PESTEL stands for political, economic, socio-cultural, technological, environmental and legal. In fact it is a framework of macro-environmental factors used in the environmental scanning component of strategic management. If we want to move forward based on conjecture and approximation. What does a business analyst do?
This strategic planning tool, with which we measure environmental influences, is similar to the process of assessing the current state of business analysis.
As a business analyst, Elham has produced a document outlining the reasons, benefits, options, costs, risks, and timescale of a project. What is the name of this document?
Features briefly describe the business case.
A business analyst prepares a document to justify a portfolio. What is the name of that document?
The word justification evokes the business case.
In Purpose Alignment Mode, Mission Critical is low and market Differentiation is high. What strategy is desirable for this event?
Refer to diagram in The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p126
Which project is a low priority of choice?
We have to calculate the score of each project. This is achieved by multiplying the weight by the factor. We have: A=2*1+3*3+4*2+5*4=39 B=2*2+3*3+4*4+5*2=39 C=2*3+3*4+4*2+5*1=31 D=2*1+3*2+4*5+5*4=48
Which is not an objective?
Objectives, on the other hand, are used to enable goals; these are more specific and tend to be of shorter term than goals, often with durations of 1 year or less.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p16
In an organization's strategic planning documents, there is a goal that cannot be tested. That goal lacks any of the following attributes?
The outcome should be testable and measurable.Any goal that cannot be tested is not measurable. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p17
What tools can be used to analyze problems and opportunities from the customer's perspective?
Kano analysis is a technique used to model and analyze product features by considering the features from the viewpoint of the customer.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p123
In an organization, there are as-is processes. What should we use to compare with the to-be processes?
Gap analysis is the technique of comparing the current state to the future state to identify the differences or gaps.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p28
Which data is suitable to benchmarking for a business process to complete transaction volumes, and delays caused by the exceptions or problems?
Cycle times for a business process to complete transaction volumes, occurrences of exceptions or problems, and delays caused by the exceptions or problems.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p14
Which project is a low priority of choice?
Any NPV greater than zero is considered to be a worthwhile investment, although a project with an NPV less than zero may be approved if the initiative is a government mandate. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p35
Javid is project manager in steel company. The QC manager is not satisfied with the production of steel pipes recently. "With this situation, we will lose a large number of our customers in the next few months," she told Javid. As a business analyst, Javid tells you to react quickly. What do you do next?
Root cause analysis used to determine the basic underlying reason for a variance, defect, or risk. When applied to business problems, root cause analysis can be used to discover the underlying causes of a problem so that solutions can be devised to reduce or eliminate them. The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p114
Which is a living document that is constantly referenced throughout a program or project of work?
A business case is a living document that is constantly referenced throughout a program or project of work.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p36
Investment decisions are the financial decisions taken by management to invest funds in different assets with an aim to earn the highest possible returns for the investors. In what knowledge area can investors better guide these decisions?
Needs Assessment processes guide the investment decisions made by organizations.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p101
The product development team has prepared the final app, while only 200 students can use its educational services online. How is this event described?
Note that this is not a constraint or assumption but a non-functional requirement.
Roya has worked as a business analyst in a trading company. She has recently identified a potential opportunity in her business. Due to the lack of sufficient and clear information, he has used the Benchmarking method. In this event, what is the need for Benchmarking to justify?
Once a broad understanding of the situation is obtained, it is necessary to gather relevant data to understand the magnitude of the problem or opportunity (also known as “sizing up” the situation).Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p14
What is the following format?
Capability frameworks may contain information about the competencies that enable the organization to operate today and may be used as a starting point when performing a gap analysis to identify the capabilities needed to achieve the future state.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p110
"A telecom company has written the following in its strategic planning documents: 5% increase in fixed broadband customers over the next 7 months by providing family promotions to customers and reducing the loss of employees by 2% within the next 5 years. Which is correct?"
Goals are typically broad-based and may span one or more years. Objectives, on the other hand, are used to enable goals; these are more specific and tend to be of shorter term than goals, often with durations of 1 year or less. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p16
Assuming the following Interrelationship diagram, which option is correct?
Factors with the largest numbers of “incoming” arrows are those that are key outcomes of other factors, that is, effects. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p23
Which tool is designed to quickly accumulate information from a large number of interviewees?
Questionnaires and surveys as written sets of questions designed to quickly accumulate information from a large number of respondents.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p112
Sara as a business analyst, with the help of Visio, an initial mockup of the building plan has been drawn. Which of the next is correct?
"Low-fidelity prototyping, using models that provide a visual representation of what may eventually evolve into a product’s design, may be particularly valuable for identifying problems and opportunities in projects using an adaptive approach to development.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p105"
For a program, at a certain time, NPV is negative. What next the program manager should do?
Any NPV greater than zero is considered to be a worthwhile investment.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p35
Which is a neutral word to describe the context about the problem or the opportunity being investigated?
Situation is a neutral word to describe the context about the problem or the opportunity being investigated. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p13
In a pharmaceutical company, there is no regular classification of products. To solve these problems, a business analyst is hired. She seems to be bringing the products to the threshold of more sales by clustering the company's problems and opportunities. Which tool worked the miracle for her?
Affinity diagrams show categories and subcategories of ideas that cluster or have an affinity to each other. For problem solving, an affinity diagram is used to help organize and structure major cause categories and organize them by the capabilities needed to solve them.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p25
Which technique is suitable for comparing the actual performance and desired performance of an organization?
Gap analysis is the technique of comparing the current state to the future state to identify the differences or gaps.
"By document analysis, Business Analyst notices that new portfolio aren’t well vetted and scrutinized with accurate information. What should she do next?"
During portfolio and program management, business analysis results are used to ensure that the performance of the portfolio or program continues to provide the expected business value; that new initiatives align with organizational strategy and portfolio and program objectives; that proposed portfolio components, programs, and projects are well vetted and scrutinized with accurate information; and that all aspects of a proposed solution are analyzed for value and risk.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p131
One company hires someone to test the service in shops and businesses by pretending to be a normal customer. What is this activity called and is it known as a technique?
"A competitive analysis study typically falls into one of three types: • Casual review of other organizations’ public documents such as corporate reports or web pages, • Study of the major variables factoring into a solution or “secret shopping” at competitors’ stores or websites, or • Reverse-engineering a specific product to determine its component details and the capabilities needed. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p27"
Which of the following valuation technique generally do not need to hurdle rate?
The net present value (NPV) is the future value of expected project benefits expressed in the value those benefits have at the time of investment.NPV takes into account current and future benefits, inflation, and it factors in the yield that could be obtained through investing in financial instruments as opposed to a project.Due to the relationship between NPV and time and inflation variables, it is difficult to set a hurdle rate for it.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p35
What is a function, process, service, or other proficiency of an organization?
A capability is a function, process, service, or other proficiency of an organization. The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p108
Which project is a high priority of choice?
The payback period (PBP) is the time needed to recover a project investment, usually in months or years. The longer the PBP, the greater the risk.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p34
Which of the following about situation statement is wrong?
The business problem or opportunity is defined in support of portfolio and program management activities and occurs pre-project, as it provides the basis from which a business case will be developed.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p103
Just two days after hiring a business analyst at an Oil and Gas Company. She wants to analyze the previous processes of the organization but finds nothing. What better way to draw the as-is situation?
Interviews with key stakeholders can produce a wealth of information to support the identification of a problem or opportunity.Due to the complexity of oil and gas projects, the goal cannot be achieved simply by observation.
When considering a business opportunity, we are asked a question” How well does the option in question meet the business needs?” Which feasibility factor is this?
Operational feasibility represents how well the proposed solution fits the business need. It also encompasses the receptivity of the organization to the change and whether the change can be sustained after it is implemented. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p31
At an Exploration and Production Company to drill for oil wells, the opportunity statement is written by a business analyst. Which of the following tools is not recommended to describe this event?
Process flows are not useful when analyzing opportunities. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p23
Assuming the following diagram, which option is correct?
Fishbone Diagrams formally called Ishikawa diagrams, these diagrams are snapshots of the current situation and high-level causes of why a problem is occurring.The problem to be solved is placed at the head of the fish, which can be either facing to the right or left.Use between three to eight causes or categories as an optimum number of causes associated with the problem.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p21
As a business analyst at a government agency, Elham is collecting keywords, contract terms and idioms. She thinks that this content can be used in the future. What artifact she has produced?
In business analysis, a glossary provides a list of definitions for terms and acronyms about a product. The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p113
Which of the following about business need is incorrect?
A business need is the impetus for a change in an organization, based on an existing problem or opportunity. It provides the rationale for why organizational changes are being proposed and why a new portfolio component, program, or project is being considered. Business need realated to business requirement and solution requirement is incorrect.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p106
"You as a business analyst, have drafted the situation statement as follows: The customers Churn on the fixed bandwidth Internet has increased, which in turn has reduced the company's revenue. What is wrong with this statement?"
"The format of a situation statement is as follows: • Problem (or opportunity) of “a” • Has the effect of “b” • With the impact of “c” Pay attention that a third part ot it relates to financial assessment."
There are four user stories to develop a product. The product owner consults with the development team, and prioritizes them. What is the technique used in this event?
Story mapping is a technique used to sequence user stories, based upon their business value and the order in which their users typically perform them, so that teams can arrive at a shared understanding of what will be built.The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p139
Farzaneh is a product manager in a banking software company. She has held a series of meetings with internal and external stakeholders of her organization to find out that what the team envisions for the product. What is she doing?
Product visioning is a technique used to set the high-level direction for a product or a product release. It entails conducting conversations with team members to visualize and obtain agreement about what the team envisions for the product. The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p139
The business analyst, in collaboration with the quality control team, has identified problems with a product. After identifying the underlying causes, she looks for a tool that can cover these problems. Which tool can be most helpful?
By examining each problem and the associated root causes, a needed capability can be discovered. One tool to help facilitate this analysis is a capability table, where the business analyst lists each limiting factor or problem, specifies the associated root causes, and then lists the capability or feature required to address the problem.Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p25
Well-written goals and objectives are said to be “SMART”. SMART stands for:
Look out for synonyms. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p17
Which can be used to identify add value and waste?
"Value stream maps—a variation of process flows—can be used to identify process steps that add value (value stream) and those that do not add value (waste).The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p114"
An organization decides to deploy an ERP to reduce its operational costs. Which component of feasibility have been concentrated?
Operational feasibility represents how well the proposed solution fits the business need. It also encompasses the receptivity of the organization to the change and whether the change can be sustained after it is implemented. Business Analysis for Practitioners- PMI- (2015)-Ebook PDF-p31
"Which project do you choose based on the following data? Project A: NPV=2500 $, IRR=2%, ROI=25% Project B: NPV=2600 $, IRR=1%, ROI=25% Project C: NPV=2500 $, IRR=2%, ROI=20% Project D: NPV=2600 $, IRR=1%, ROI=30% "
The project with the most NPV, the most IRR and the most ROI is selected.
Which of the following T&T best helps the “sizing up” the situation?
Once a broad understanding of the situation is obtained, it is necessary to gather relevant data to understand the magnitude of a problem or opportunity. The business analyst should attempt to measure the size of a problem or opportunity to help determine an appropriately sized The PMI Guide to Business Analysis-PMI-(2017)-Ebook PDF-p104
A business analyst wrote a situation statement. This statement briefly describes the problem and its effect on the organization. She deliberately skips over the financial impacts of this paragraph. What is not wrong?
"The format of a situation statement is as follows: • Problem (or opportunity) of “a” • Has the effect of “b” • With the impact of “c” Pay attention that a third part ot it relates to financial assessment."
In which life cycle does the Charter appear lightweight?
Note that options 2, 3 and 4 are from the same family.